If we take our eyes off our screens and look up long enough to glance around us, the influence of mobile apps on our daily lives becomes undeniably apparent. The statistics also speak volumes – a staggering 218 billion apps were downloaded in 2020, highlighting the monumental shift towards mobile-centric experiences. As 87% of smartphone users dedicate their mobile time to apps, businesses must recognise the immense potential of investing in mobile app development. In this article, we delve into the compelling reasons and benefits of mobile apps, and why businesses should turn their attention towards creating apps for their services.

A Billion-Dollar Market

 The mobile app market has become a thriving ecosystem, with an astronomical $387 billion spent on mobile retail e-commerce in the United States in 2022 alone. The COVID-19 pandemic expedited this trend, with a 48% increase in online shopping via mobile apps. The Middle East witnessed an astounding 90% surge in both web and app purchases during this period. While having a well-designed and intuitive website for your business is also important, in a fast-paced world where consumers are constantly on the go, apps offer a more optimised and convenient platform for transactions than websites on mobile devices.

Benefits of Mobile Apps for Your Business

The statistics above show that customers have definitely come to prefer the convenience provided by mobile apps. But how exactly have businesses been benefiting from them? Let’s take a look at 10 benefits of mobile apps that businesses have come to enjoy:

  1. Increase Visibility: A well-developed app ensures your brand remains visible and accessible to a vast audience as it has the potential to reach a global market, not just a local one.
  2. Create a Direct and Personalised Channel: Mobile apps provide a direct line of communication with users, allowing for personalised interactions and tailored content delivery.
  3. Offer Better User Experience: Apps are designed for optimal performance on mobile devices, ensuring a seamless and satisfying user experience.
  4. Improve Customer Engagement: Engage customers through well-timed push notifications, in-app messaging, and exclusive content, fostering a deeper connection with your brand.
  5. Capture Customer Insights: Leverage data collected through apps to analyse customer patterns and responses, enabling your business to refine marketing strategies.
  6. New Window for Revenue: Monetise your app through various channels, such as in-app purchases, subscriptions, or advertising, creating new streams of revenue.
  7. Enhance Customer Service: Provide direct customer service with features like in-app support, FAQs, and instant chat, elevating customer satisfaction.
  8. Stand Out from the Competition: Gain a competitive edge by offering a unique, personalised, and convenient way for customers to interact with your brand.
  9. Cultivate Customer Loyalty: Apps foster customer loyalty through loyalty programs, rewards, and personalised incentives, nurturing long-term relationships.
  10. Build Brand Recognition: A well-designed app enhances brand visibility and recognition, solidifying your position in the market.

Standing out in a Saturated Market

While there are benefits to mobile apps that your business could enjoy, it is important to know that it should not be a rushed creation. In an overcrowded app landscape where millions of applications vie for users’ attention, it becomes imperative for your business app to stand out. According to statistics on Statista, by July 2022, there were around 3.8 million apps on the Apple App Store alone.

Follow AKW Consultants on WhatsApp Channels for the latest updates.

Benefits of mobile apps - number of apps in App Store 2008 to 2022

The difference between an app that captures the user’s interest and one that fades into obscurity often lies in the expertise behind its development. A professional app development team understands the nuances of creating a distinctive and user-friendly app that aligns with your business brand. They ensure that your app not only meets the highest standards of design and functionality but also stands out amid the sea of competitors.

Moreover, user retention hinges on seamless experiences, and statistics underline this critical point. Shockingly, 70% of users are quick to abandon apps that load slowly. This underscores the importance of not just having an app but having one that performs flawlessly. Professional developers bring a wealth of experience to the table, ensuring that your app not only attracts attention but retains it through optimal speed and responsiveness.


In a digital landscape dominated by mobile devices, the decision to invest in app development is not just prudent but essential. As the statistics demonstrate, businesses that tap into this market are tapping into a billion-dollar opportunity and reaping the benefits of mobile apps. To truly harness the potential of this dynamic landscape, businesses should consider the services of professionals in mobile app design and development.

Ready to revolutionise your business with a cutting-edge app? Explore the comprehensive mobile app development services offered by AKW Consultants. Contact us today: